Questions related to software installation, activation and usage -- please take a look at our support policy describing available options in detail. We recommend to follow these steps for fastest problem resolution:
- Please use Site Search first.
- Look in the SecureBlackbox knowledgebase & FAQ. It contains wealth of information about our products, how-to's, tutorials, and whitepapers.
- Browse documentation (Help file) online;
- SecureBlackbox Forum is a useful tool for support questions and product discussions. All questions are answered by EldoS staff. Forums are the preferred way to ask "How do I..." questions.
- If the previous steps were not enough, please use our Helpdesk System. Our technical specialists will solve you problem in the shortest time.
- For advanced help, such as creation of custom modules or adding new custom functions to our products, you can use the services we offer.