Thank you for ordering products of EldoS.
Your order has been processed by PayPro service and they provide the invoice to you. You can download the invoice here. Also you should have received the email from PayPro with the link to invoice download.
Please note, that all orders for products of EldoS are handled manually by our personnel. This means that your order will be processed within 24 hours.
You will receive a separate email with detailed instructions and information, related to obtaining your license keys and (when applicable) licensed downloads, from EldoS. To ensure delivery of this email please add the address firstname.lastname@example.org to the white-list of your antispam filters.
If you don't receive an email from EldoS within 24 hours after the order is placed, please check your antispam filters to ensure that the email has not been put to Spam folder. If the email is still missing, please, contact us as specified below.
Both technical and licensing-related support are provided as described on https://www.eldos.com/support/ . In particular you can submit your requests to the web-based HelpDesk. Please use the HelpDesk to request missing emails with licensing information.
We will be happy to assist you.