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OnEncrypted event never fires off for signed and encrypted file

Posted: 05/23/2016 17:18:45
by Travis Mathison (Priority Standard support level)
Joined: 10/07/2015
Posts: 9

I have a situation with the incoming files of one of our clients where their signed and encrypted files coming into us do not fire off the OnEncrypted event when we call DecryptAndVerify. The OnSignatures event fires off properly. The encrypted file in question was both signed and encrypted and DecryptAndVerify properly decrypts the file (not a case of it being encrypted then then signed as a second operation).

We haven't seen this for any other incoming file and I need to capture the keyID from that event. Currently, after the decryption takes place I still don't know which public key of ours they used for encryption so I have to loop through all our keys until I can find the correct private/public keypair that matches (essentially brute forcing through to get the answer which is not optimal).

I couldn't find any other issues on the forum as to reasons why the OnEncrypted event would not fire even though it decrypts the file properly. Any ideas? Anybody else seen this before?
Posted: 05/24/2016 04:21:04
by Ken Ivanov (Team)

Hi Travis,

Thank you for contacting us.

This sounds weird - I can't imagine a situation where OnEncrypted is not fired off, yet the file still can be decrypted if the proper key pair is provided. Would it be possible for you to send us a sample encrypted file which would illustrate the issue? You can do that via our help desk, which is secure and private. You don't need to provide the keys, as the issue apparently happens before the decryption starts.

Posted: 05/24/2016 12:51:14
by Travis Mathison (Priority Standard support level)
Joined: 10/07/2015
Posts: 9

Thanks, I will get a test file from the customer and start up a HelpDesk ticket to have you guys look at it.




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