EldoS | Feel safer!

Software components for data protection, secure storage and transfer

Upgrade to new release of SBB

Posted: 01/07/2016 04:25:25
by Lemon Yang (Standard support level)
Joined: 11/24/2009
Posts: 48

Our customer reported an error "100353" with HTTPS client, and we found there is new version released and want to upgrade to the latest version for testing, can you help me on it? thank you.
Posted: 01/07/2016 04:30:44
by Vsevolod Ievgiienko (Team)

Thank you for contacting us.

can you help me on it?

Could you please clarify what exact help do you need?

The latest version of SecureBlackbox can be downloaded from My Control Center (https://eldos.com/cc)
Posted: 01/08/2016 00:31:32
by Lemon Yang (Standard support level)
Joined: 11/24/2009
Posts: 48

There is no latest version license from my control center.
do I need to upgrade the license?
Posted: 01/08/2016 03:45:14
by Vsevolod Ievgiienko (Team)

I've created a ticket in our Helpdesk for you to clarify license related details.

Helpdesk is our easy-to-use individual support system that allows communicating and exchanging data with our support personnel privately. You will also get e-mail notifications about updates of your support request.



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As of July 15, 2016 EldoS business operates as a division of /n software, inc. For more information, please read the announcement.

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