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Force card reader to ask for fingerprint (or PIN)

Posted: 12/23/2015 15:11:58
by Anita Kolos (Basic support level)
Joined: 12/23/2015
Posts: 1

We have a document management webapplication (java). Users sign documents to indicate they read and accepted them.

At the start of each signature must be verified that the user who pressed the button 'Sign' is the person belonging to smart card.

How can we achieve that the card reader ask for fingerprint (or PIN) on each press of the button?

(Now the applet asks for fingerprint only for the first time, at startup.
After that same procedure call (exactly signer.save(obj) command) does not lead to a fingerprint request.)
Posted: 12/23/2015 15:33:38
by Vsevolod Ievgiienko (Team)

Thank you for contacting us.

I’ve noticed there is no Support Access Ticket linked to your user account on EldoS site. Technical Support is provided to customers with the linked Support Access Ticket. You will find your Support Access Ticket together with all the details about how to use it in the registration e-mail that we’ve sent to you upon the purchase.

If you are evaluating the product and don't have a license yet, please let us know and then you can have support according to Basic support level. Basic support level includes answering basic technical questions that appear during product evaluation period. We also offer Premium support for a purchase from https://www.eldos.com/support/calc.php . You can use Premium Support to get higher level of assistance during your evaluation of our products.



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