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SBSimpleFTPS.EElFTPSError : Control channel transfer error (error code

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#29882
Posted: 06/24/2014 02:30:14
by YiChun Lai (Standard support level)
Joined: 05/21/2014
Posts: 9

SBSimpleFTPS.EElFTPSError: Control channel transfer error (error code is -1) at SBSimpleFTPS.TElSimpleFTPSClient.SendViaProxy(Boolean Control, Byte[] Data) at SBSimpleFTPS.TElSimpleFTPSClient.SendEnc(Boolean Control, Byte[] Data) at SBSimpleFTPS.TElSimpleFTPSClient.IntSendCmd(String Command, Int16[] AcceptCodes, Int16[] IntermediateAcceptCodes, Boolean EstablishDataConnection) at SBSimpleFTPS.TElSimpleFTPSClient.SendCmd(String Command, Int16[] AcceptCodes) at SBSimpleFTPS.TElSimpleFTPSClient.Cwd(String APath)

What is code -1 meaning?
#29884
Posted: 06/24/2014 02:40:41
by Eugene Mayevski (EldoS Corp.)

-1 is used to indicate an Exception caught by TElSocket, when this exception is not a socket exception (and so there's no socket error code to report). Is the problem reproducible? Maybe it happens always when you pass certain value to APath parameter of Cwd command?


Sincerely yours
Eugene Mayevski
#36878
Posted: 06/03/2016 06:09:33
by ruchi patel (Basic support level)
Joined: 06/03/2016
Posts: 1

I am also getting same error while transferring the files to the server location but files are getting transferred using filezilla.
Looks like our client changed some settings but not sure what changes are required.
Here is the log:

5/27/2016 2:39:13 PM - FTP1: Processing Folder : D:\SOIPExtracts\FileIn\
5/27/2016 2:39:13 PM - FTP1: Processing 1 files.
5/27/2016 2:39:13 PM - FTP1: Processing File : D:\SOIPExtracts\FileIn\2016052714351.txt
5/27/2016 2:39:28 PM - FTP1: Zip File Created D:\SOIPExtracts\Outfolder\2016052714351_img.zip
5/27/2016 2:39:28 PM - Copying the Zip File Source Path : D:\SOIPExtracts\FileIn\2016052714351_img.zip Target Path : D:\SOIPExtracts\Temp\2016052714351_img.zip
5/27/2016 2:39:29 PM - FTP1: Backing up Input file.
5/27/2016 2:39:29 PM - FTP1: Backed up Input file to : D:\SOIPExtracts\Backup\2016052714351_.zip
5/27/2016 2:39:29 PM - FTP1: Backed up Zip file to : D:\SOIPExtracts\Backup\2016052714351_img.zip
5/27/2016 2:39:29 PM - FTP1: Sending outfile [2016052714351_.zip] through FTP...
5/27/2016 2:39:29 PM - Checking FTPS connectivity...
5/27/2016 2:39:31 PM - Changing the ftps folder to [/\]...
5/27/2016 2:39:31 PM - Creating source filestream...
5/27/2016 2:39:31 PM - Sending the data FTPS...
5/27/2016 2:49:40 PM - Deleting temp file...
5/27/2016 2:49:40 PM - Deleting original file [2016052714351_.zip]from ftps location...
5/27/2016 2:49:40 PM - FTP1: Error in FTP the file. Error in Sending the file [2016052714351_.zip] to FTPS location. Error: Control channel transfer error (error code is -1)
5/27/2016 2:49:40 PM - FTP1: Error in Sending FTP File: FTP1: Failed to send file D:\SOIPExtracts\Outfolder\2016052714351_.zip to FTP Location. Try next time.
5/27/2016 2:49:40 PM - FTP1: FTP1: Process failed while processing the folder D:\SOIPExtracts\FileIn\. FTP1: Error in Sending FTP File: FTP1: Failed to send file D:\SOIPExtracts\Outfolder\2016052714351_.zip to FTP Location. Try next time. at FTPSenderService.FTPProcess.DoZIP_PGP()
at FTPSenderService.FTPProcess.tmScheduleTimer_Elapsed(Object sender, ElapsedEventArgs e)
5/27/2016 2:49:55 PM - Creating FTP Connection...
5/27/2016 2:49:55 PM - FTP1: Processing Folder : D:\SOIPExtracts\FileIn\
5/27/2016 2:49:55 PM - Creating FTP Connection...
5/27/2016 2:49:55 PM - FTP1: Sending outfile [2016052714351_.zip] through FTP...
5/27/2016 2:49:55 PM - Checking FTPS connectivity...
5/27/2016 2:49:56 PM - Changing the ftps folder to [/\]...
5/27/2016 2:49:57 PM - Creating source filestream...
5/27/2016 2:49:57 PM - Sending the data FTPS...
5/27/2016 3:00:00 PM - Deleting temp file...
5/27/2016 3:00:00 PM - Deleting original file [2016052714351_.zip]from ftps location...
5/27/2016 3:00:00 PM - FTP1: Error in FTP the file. Error in Sending the file [2016052714351_.zip] to FTPS location. Error: Control channel transfer error (error code is -1)
5/27/2016 3:00:00 PM - Creating FTP Connection...
5/27/2016 3:00:00 PM - FTP1: Sending outfile [2016052714351_.zip] through FTP...
5/27/2016 3:00:00 PM - Checking FTPS connectivity...
5/27/2016 3:00:01 PM - Changing the ftps folder to [/\]...
5/27/2016 3:00:02 PM - Creating source filestream...
5/27/2016 3:00:02 PM - Sending the data FTPS...
5/27/2016 3:03:45 PM - Stopping the service

Filezilla log:

Status: Resolving address of ftp.xxxx.com
Status: Connecting to 68.70.xxx.xxx:990...
Status: Connection established, initializing TLS...
Status: Verifying certificate...
Status: TLS/SSL connection established, waiting for welcome message...
Response: 220 ftp1.experiencethread.com X2 WS_FTP Server 7.5(34334947)
Command: USER dacoracs
Response: 331 Enter password
Command: PASS ********
Response: 230-User logged in
Response: 220 - ftp1.experiencethread.com FTP Server
Response: 230 User logged in
Command: PBSZ 0
Response: 200 PBSZ=0
Command: PROT P
Response: 200 PRIVATE data channel protection level set
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is current directory
Command: TYPE I
Response: 200 Transfer mode set to BINARY
Command: PASV
Response: 227 Entering Passive Mode (68,70,185,8,125,100).
Command: LIST
Response: 125 Transferring directory
Response: 226 Transfer completed
Status: Directory listing successful

Is it related to active/Passvive mode? Suggestions awaited.
#36879
Posted: 06/03/2016 08:36:03
by Eugene Mayevski (EldoS Corp.)

Thank you for contacting us.

I’ve noticed there is no Support Access Ticket linked to your user account on EldoS site. Technical Support is provided to customers with the linked Support Access Ticket. You will find your Support Access Ticket together with all the details about how to use it in the registration e-mail that we’ve sent to you upon the purchase.

If you are evaluating the product and don't have a license yet, please let us know and then you can have support according to Basic support level. Basic support level includes answering basic technical questions that appear during product evaluation period. We also offer Premium support for a purchase from https://www.eldos.com/support/calc.php . You can use Premium Support to get higher level of assistance during your evaluation of our products.


Sincerely yours
Eugene Mayevski

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