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Software components for data protection, secure storage and transfer

Error after Update from 10.0.228.0 to 11.0.240.0

Also by EldoS: CallbackFilter
A component to monitor and control disk activity, track file and directory operations (create, read, write, rename etc.), alter file data, encrypt files, create virtual files.
#26771
Posted: 10/10/2013 02:52:57
by Chris Sennrich (Standard support level)
Joined: 10/17/2012
Posts: 12

Hello,

We've just downloaded version 11.0.240.0 from your website and replaced the dll's in our project (there are no other code changes).

Now when we try to sign a XML document, we get an error when calling:

Code
sigNode = sbbDoc.DocumentElement;
sbbSigner.Save(ref sigNode);


where sbbDoc is TElXMLDOMDocument and sbbSigner is TElXMLSigner.

Error:
Quote
System.NullReferenceException: Object reference not set to an instance of an object.

at SBXMLCore.TElXMLDOMElement.CloneNode(Boolean Deep, TElXMLDOMDocument aCloneOwner)

at SBXMLSig.TElXMLObject.SaveToXML(TElXMLDOMDocument Document, TElXMLCustomFormatter Formatter)

at SBXMLCore.TElXMLCustomElement.SaveToXML(TElXMLDOMDocument Document)

at SBXMLSig.TElXMLSignature.SaveToXML(TElXMLDOMDocument Document, TElXMLCustomFormatter Formatter)

at SBXMLCore.TElXMLCustomElement.SaveToXML(TElXMLDOMDocument Document)

at SBXMLSig.TElXMLSigner.InternalSaveSignature(TElXMLDOMNode& Node, TElXMLCustomFormatter Formatter)

at SBXMLSig.TElXMLSigner.Save(TElXMLDOMNode& Node)



Then when trying to dispose the HSM store with:

Code
if (hsmStore != null)
{
   hsmStore.Dispose();
   hsmStore = null;
}


we get this error:

Quote
Attempt by security transparent method 'SBPKCS11CertStorage.TElPKCS11CertStorage.Destroy()' to access security critical method 'SBPKCS11CertStorage.TElPKCS11CertStorage.DeallocateHandle()' failed.


Using version 10.0.228.0 everything works finde.

Are there some changes we have to implement in order to use the newest version?

Thanks,
Chris
#26772
Posted: 10/10/2013 02:57:20
by Vsevolod Ievgiienko (EldoS Corp.)

Thank you for contacting us.

If you have a license, please assign the license ticket to your user account before we continue. The ticket itself and the procedure of it's use are specified in the registration e-mail that was sent to you upon license purchase.
#26786
Posted: 10/11/2013 02:16:10
by Eugene Mayevski (EldoS Corp.)

The second issue has been fixed (the fix will be available in the next update). Diagnostics of the first issue, though, requires that you have a license. Once you link the license ticket to your user account, we'll be able to deal with the described problem.


Sincerely yours
Eugene Mayevski
#26792
Posted: 10/11/2013 03:46:30
by Chris Sennrich (Standard support level)
Joined: 10/17/2012
Posts: 12

Ok thanks for the reply.

I try to organize the e-mail now because I only got the licence key itself.
The software was bought by a different department...
Will add the licence tickets as soon I got it.
#26798
Posted: 10/11/2013 04:57:17
by Chris Sennrich (Standard support level)
Joined: 10/17/2012
Posts: 12

Assigned the ticket now. But I'm not sure if this licence is valid for the newest version?

Nevertheless I like to test if the performance is better with the newest version.
#26799
Posted: 10/11/2013 04:59:25
by Eugene Mayevski (EldoS Corp.)

I've moved your original question to the helpdesk for investigation.


Sincerely yours
Eugene Mayevski
Also by EldoS: BizCrypto
Components for BizTalk® and SQL Server® Integration Services that let you securely store and transfer information in your business automation solutions.

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