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Software components for data protection, secure storage and transfer

How to debug connection problem

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The cross-platform framework that simplifies synchronizing data between mobile and desktop applications and servers and cloud storages
#17200
Posted: 08/04/2011 13:25:02
by Mike Scriven (Standard support level)
Joined: 05/19/2006
Posts: 102

I'm using SBB version 5.0.107 ActiveX version. One of my users is having a problem connecting to a OpenVMS server. His password has expired but he doesn't get the password expired prompt, he just gets the connection disconnected. The OnPasswordChangeRequest event is not being fired.

How can I see the unencrypted SSH packets to see what the host is sending?

Thanks
Mike Scriven
#17201
Posted: 08/04/2011 13:55:27
by Eugene Mayevski (EldoS Corp.)

Unfortunately there's no way to do this. The only thing you can try is to take the latest build of version 5 (it was 5.1 or 5.2) and try using it. But in general SSH and SFTP components are updated constantly to accommodate to variety of SSH server versions, many of which have deviations from standards. Consequently it is very likely that the problem can be solved only by using newer version of SecureBlackbox.


Sincerely yours
Eugene Mayevski
#17202
Posted: 08/04/2011 13:57:27
by Eugene Mayevski (EldoS Corp.)

BTW you have a license for versions 7 and 8 of SecureBlackbox. What is the reason in using version 5?


Sincerely yours
Eugene Mayevski
#17203
Posted: 08/04/2011 14:16:58
by Mike Scriven (Standard support level)
Joined: 05/19/2006
Posts: 102

Version 5 is stable so I had no need to update. I'll try version 8.

Thanks
Mike
#17204
Posted: 08/04/2011 15:17:25
by Mike Scriven (Standard support level)
Joined: 05/19/2006
Posts: 102

I was mistaken, I'm using version 7.1.163!

Mike
#17205
Posted: 08/04/2011 21:31:01
by Mike Scriven (Standard support level)
Joined: 05/19/2006
Posts: 102

Does my version 7 license key work with version 8?
#17206
Posted: 08/05/2011 00:13:06
by Eugene Mayevski (EldoS Corp.)

There's a new license key waiting for you in My Control Center . Remember that controls are different in different versions, i.e. if you install version 8, try connection with a sample project. IF it works, you would need to replace references in your project with new version references.


Sincerely yours
Eugene Mayevski
#17216
Posted: 08/05/2011 13:24:20
by Mike Scriven (Standard support level)
Joined: 05/19/2006
Posts: 102

Thanks. Version 8 installed and seems to be working. Hopefull that it will resolve my users problem.

Mike
Also by EldoS: CallbackFilter
A component to monitor and control disk activity, track file and directory operations (create, read, write, rename etc.), alter file data, encrypt files, create virtual files.

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