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Software components for data protection, secure storage and transfer

Document.Open problem with a pdf

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A component to monitor and control Windows registry access and create virtual registry keys.
#6575
Posted: 06/11/2008 04:55:54
by DANIEL ALVAREZ (Standard support level)
Joined: 04/09/2008
Posts: 2

Hi

I have a problem with the document.open method. I have a PDF which when opened with the open method, basically does nothing. No error, just stays on the call to that method. I gave it 15 minutes and in the end just the cancelled the process.

I had thought that it might be the size of the file (6Mb) but after trying it with a 10 Mb document without issues, it can be that.

I am a little stumped.

Can you help?

Cheers
#6576
Posted: 06/11/2008 07:13:52
by Eugene Mayevski (EldoS Corp.)

Unfortunately some badly generated PDFs with circular references between objects can cause problems. We fixed such problems when working on SecureBlackbox 6, however it seems that not all cases were counted. I have created a helpdesk ticket for you and we will continue there. When the problem is solved, I will post the resolution here to inform other users.


Sincerely yours
Eugene Mayevski

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