EldoS | Feel safer!

Software components for data protection, secure storage and transfer

none of the 3 drivers seems to load on a computer

Also by EldoS: Callback File System
Create virtual file systems and disks, expose and manage remote data as if they were files on the local disk.
#12746
Posted: 03/09/2010 11:36:37
by stephane  (Standard support level)
Joined: 03/17/2009
Posts: 39

My boss reported a problem with a new ACER portable PC using Windows 7 family premium 64 bit edition. (rawdisk driver was never installed before on this PC)

It seem that none of the 3 drivers (elrawdisk.sys,elrawdisk64.sys ,elrawdiskia64.sys) are accepted by the TRawdisk.InstallDriver() function.

The path is correct , the 3 files exist but the function returns always "false" with a Windows.GetLastError=0 (no error) ... no matter which file is loaded

The only "strange thing" on this pc is that the "c:\program files" directory seems to be renamed to "c:\programs files (x86)".

Any idea on what could cause this issue ?
#12747
Posted: 03/09/2010 11:51:07
by Eugene Mayevski (EldoS Corp.)

Quote
stephane wrote:
The only "strange thing" on this pc is that the "c:\program files" directory seems to be renamed to "c:\programs files (x86)".


It's not strange - this is the way 64-bit windows works. You need to install the driver for x64 platform. Did you check your application with any other 64-bit system?


Sincerely yours
Eugene Mayevski
#12749
Posted: 03/09/2010 11:58:34
by stephane  (Standard support level)
Joined: 03/17/2009
Posts: 39

I have forced the application to load the 3 drivers (one after one) to be sure that this is not a file version mistake.

And of course the application runs fine on several other 64 bits systems , this is the first time this issue is reported.
#12754
Posted: 03/09/2010 13:26:56
by Eugene Mayevski (EldoS Corp.)

Is the application run from Adminstrator account? Please ensure that it's so.


Sincerely yours
Eugene Mayevski
#12755
Posted: 03/09/2010 13:38:36
by stephane  (Standard support level)
Joined: 03/17/2009
Posts: 39

I presume this is the case but I asked the person that has access to the computer to test again with "execute as an administrator" the whole app, even if I make an elevation of priviledges just before installing the driver.

If will have an answer tomorrow, office is closed now ;)
#12760
Posted: 03/10/2010 16:49:35
by stephane  (Standard support level)
Joined: 03/17/2009
Posts: 39

Ok it seems this is an elevation problem, it seems that the code I use is not compatible with windows seven :-(

So no driver problem so far.
Also by EldoS: Callback File System
Create virtual file systems and disks, expose and manage remote data as if they were files on the local disk.

Reply

Statistics

Topic viewed 4712 times

Number of guests: 2, registered members: 0, in total hidden: 0




|

Back to top

As of July 15, 2016 EldoS Corporation will operate as a division of /n software inc. For more information, please read the announcement.

Got it!