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conflict with anti-virus program:ESET nod32 v3.0

Posted: 06/30/2009 19:26:08
by Wang Sheng (Basic support level)
Joined: 02/16/2009
Posts: 44

conflict with anti-virus program,
My anti-virus program is :ESET nod32 v3.0.
When I disable ESET nod32 v3.0, avarything is OK,system will not hang.
when you enable ESET nod32 v3.0,system will BSOD.

Especially when the File is large,for example, fileSize>10M .doc File.
(when fileSize is quite small,it is ok too)
Posted: 07/01/2009 02:06:43
by Vladimir Cherniga (Team)

Please specify your operation system and the exact way you obtain system hang with a callback filter.
Posted: 07/01/2009 19:19:37
by Wang Sheng (Basic support level)
Joined: 02/16/2009
Posts: 44

Hi,my system is :Windows XP professional service pack 3

I suggest you use large size file,larger than 15M (especially microsoft Word .doc File) as a test File, it is easy to find something.

Do not use small size File.
Posted: 07/01/2009 19:24:21
by Wang Sheng (Basic support level)
Joined: 02/16/2009
Posts: 44

Hi,I redo the test,maybe large FileSize is the major reason.

Small Size file is always normal even under running anti-virus program.
But if the FileSize is larger than 15M, something unnormal happan.
Posted: 07/01/2009 23:43:17
by Vladimir Cherniga (Team)

Did you use any particular sample, like FileMon ?
Posted: 12/13/2010 21:01:28
by Seung-joo Cha (Basic support level)
Joined: 02/03/2009
Posts: 4

CallBackFileSystem has same problem.
It's random but often.
I guess, NOD32 is blocking App's thread and re-enter.
so it make system wide lock.

void Called_from_CBFS_proc(someArg)
CreateFileAPI(something) <- NOD32 blocking this thread here
Posted: 12/14/2010 00:25:11
by Eugene Mayevski (Team)

I guess you need to contact Eset with this.

Sincerely yours
Eugene Mayevski



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