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system hangs while attaching the callback filter

Posted: 12/08/2008 13:08:23
by Eugene Mayevski (Team)

Current (most latest) public version of the driver has version 1.0.10.x . Please download and test that version. And again, we need not just the dump, but also information from you about what third-party software is present on the systems where the driver hangs and not present on the systems where the driver doesn't hang. The hang is most likely caused by the conflict with some third-party software which uses drivers. Pay special attention to antivirus, file protection, online backup software and alike.

Sincerely yours
Eugene Mayevski
Posted: 12/13/2008 06:02:35
by vikram kumar (Standard support level)
Joined: 11/19/2008
Posts: 6

Hi We upgraded to latest available version ( ). Now the problem is fixed on the machine(Thanks for your help) . But we are facing same problem while testing on another machine even with latest version.

The machine OS and third party software details are as follows:

Windows XP ® (Build 2600.xpsp_sp2_rtm.040803-2158)

e-Trust 7.1

Also we are attaching kernel mini dump file in zip format.

[ Download ]
Posted: 12/15/2008 05:44:01
by Vladimir Cherniga (Team)

Hi, thank you for the detail information. Unfortunatly your kernel minidump doesn't contain enough information which could help us to resolve the problem. The full kernel dump would be more helpful. Please let me now, could you upload it somewhere in the internet file share resources.



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