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system hangs while attaching the callback filter

Also by EldoS: CallbackRegistry
A component to monitor and control Windows registry access and create virtual registry keys.
#8217
Posted: 11/19/2008 01:09:44
by vikram kumar (Standard support level)
Joined: 11/19/2008
Posts: 6

Hi

when we try to attach the callback filter on some of the machines of win xp, we find that it runs fine but the system gets not responding on some other machines.
Although, the version, configuration and other hardwares are all similar.

Please help
#8221
Posted: 11/19/2008 07:41:39
by Vladimir Cherniga (EldoS Corp.)

Hi,
unfortunately some bugs was not fixed in the latest buld. Please try to install the attached version.


[ Download ]
#8228
Posted: 11/19/2008 23:45:52
by vikram kumar (Standard support level)
Joined: 11/19/2008
Posts: 6

hi,

we replaced the new file and reinstalled given by you, but we still face the same problem.
#8230
Posted: 11/20/2008 01:40:48
by Eugene Mayevski (EldoS Corp.)

Can you think of *any* difference between those machines? Maybe it's different hotfix or different software (such as antivirus or firewall) installed? The problem looks like interference with some other software which actually goes to deadlock.


Sincerely yours
Eugene Mayevski
#8232
Posted: 11/20/2008 11:05:21
by Vladimir Cherniga (EldoS Corp.)

Is it posible to produce a kernel dump on frozen machines ?
#8401
Posted: 12/08/2008 07:35:01
by vikram kumar (Standard support level)
Joined: 11/19/2008
Posts: 6

Hello

Sorry for the delayed response as we were busy with other part of the development.

The driver file sent by you in the last post didnt solve our problem and when we tried to install it we get an error pop up saying "specified driver is invalid".

Kindly help us solve this problem ASAP as our entire thing has stopped just because of this problem.

If you need any other information kindly let us know.

Thanks and Regards
#8402
Posted: 12/08/2008 07:53:45
by Eugene Mayevski (EldoS Corp.)

Please try to answer the questions asked by Vladimir and me above.


Sincerely yours
Eugene Mayevski
#8403
Posted: 12/08/2008 08:22:35
by Vladimir Cherniga (EldoS Corp.)

Hello again, did you make your tests with the latest build placed on the download section of our site ? If you get system reboots or freezes can you produce kernel mode memory dump ?
#8410
Posted: 12/08/2008 12:39:32
by vikram kumar (Standard support level)
Joined: 11/19/2008
Posts: 6

Hi

The version of the driver shown in sample application is 1.0.0.28. Also Please find attached the kernel dump on frozen system after causing system crash.


[ Download ]
#8411
Posted: 12/08/2008 12:41:09
by vikram kumar (Standard support level)
Joined: 11/19/2008
Posts: 6

the above attachement was in zip format. so, please rename it to a zip file and then unzip it to get the memory dump.
See you tomorrow.
Also by EldoS: CallbackRegistry
A component to monitor and control Windows registry access and create virtual registry keys.

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