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Error Code 1603

Posted: 04/22/2016 07:44:12
by Yves Langisch (Standard support level)
Joined: 06/17/2015
Posts: 27


Can you please help to resolve a CBFS driver installation issue:

CustomAction InstallCBFS_CA returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

Please find the event viewer files with CBFS debug enabled at:


Posted: 04/22/2016 10:52:45
by Eugene Mayevski (Team)

The problem you describe requires deep analysis of the particular configuration on the remote system. This is the work, which, per our Support Policy ( https://www.eldos.com/support_policy.php ), is not included in Standard support. I am sorry to say this, yet you need Premium support level.
Premium support is included for certain period of time with new licenses, and can also be purchased separately via https://www.eldos.com/support/calc.php .
Once you purchase the Premium Support license, you will get a Support Access Ticket and instructions for adding this ticket to your account.
After this is done, we can work on your issue.

Sincerely yours
Eugene Mayevski



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