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Software components for data protection, secure storage and transfer

CBFS 6 and Windows 7 SP1 64 bit compatibility?

Also by EldoS: RawDisk
Access locked and protected files in Windows, read and write disks and partitions and more.
#36284
Posted: 03/23/2016 15:00:14
by ANIS ABDUL (Standard support level)
Joined: 09/02/2014
Posts: 13

Hi

We have updated to CBFS 6 for improved win 10 compatibility. However, we are seeing Error code 1 (Incorrect function) when we try to mount a drive in Windows 7 SP1 64 bit systems. Is this a known issue ?

Regards
Anis
#36285
Posted: 03/23/2016 15:17:59
by Eugene Mayevski (EldoS Corp.)

No, this is not a known issue. Is the issue specific to certain computer(s)? The reason I am asking is that such effect is sometimes caused by third-party applications rather than by CBFS itself.


Sincerely yours
Eugene Mayevski
#36288
Posted: 03/23/2016 15:49:10
by ANIS ABDUL (Standard support level)
Joined: 09/02/2014
Posts: 13

Hi Eugene

Thanks for the response. Yes, this seems to be specific to few computers in our clients env. The error is thrown when addMountingPoint call is performed.

Luckily I was connected and see that this specific user and they have Winmagic SecureDoc (some type of encryption at rest software it looks like).
#36293
Posted: 03/23/2016 16:09:32
by Eugene Mayevski (EldoS Corp.)

You might want to play with the settings of this software to see, what's going on and why it affects the mounting.

Here's how I imagine what happens: the software monitors new devices as they are added, and it doesn't like something (that could be anything) in the newly mounted device, this software blocks the requests, sent by CBFS, and CBFS returns error.


Sincerely yours
Eugene Mayevski
#36294
Posted: 03/23/2016 16:13:57
by ANIS ABDUL (Standard support level)
Joined: 09/02/2014
Posts: 13

Hi Eugene
Thanks. That makes sense since there does not seem to be a pattern at all.
Regards
Anis
#38667
Posted: 02/03/2017 18:49:15
by Jeremy Spiegel (Priority Standard support level)
Joined: 01/29/2014
Posts: 17

Hi Anis,

Did you figure out how to get CBFS and WinMagic SecureDoc to work together? I'm seeing this same issue (Incorrect function), and have played around with WinMagic settings a bit, but haven't been able to get CBFS to work.

Thanks!
Jeremy
#38711
Posted: 02/14/2017 12:14:10
by ANIS ABDUL (Standard support level)
Joined: 09/02/2014
Posts: 13

Hi Jeremy

Yes.. the customer did something to add it to white list to allow the CBFS to mount. Unfortunately I dont know what exact change they did.

Regards
Anis
Also by EldoS: CallbackFilter
A component to monitor and control disk activity, track file and directory operations (create, read, write, rename etc.), alter file data, encrypt files, create virtual files.

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