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Mapper Sample Unmount Problem

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#33252
Posted: 05/07/2015 06:36:28
by Igor  (Basic support level)
Joined: 05/07/2015
Posts: 1

Hello guys,

I have the similar issue. After storage deletion in volume list I see that volume that has been created by Mounter.exe is still presented but with error (The system cannot find the file specified.) So, when I list volumes by other software it indicates that something wrong with my volumes.
I tried with flag CBFS_MODULE_MOUNT_NOTIFIER_DLL and without it, the same results.

Environment:
Windows 2008R2 64bit
CBFS driver version 5.1.158.66


Before using Mounter.exe:
\\?\Volume{5807c616-dd89-11e4-b836-806e6f6e6963}\
*** NO MOUNT POINTS ***

\\?\Volume{5807c617-dd89-11e4-b836-806e6f6e6963}\
C:\

\\?\Volume{5807c61b-dd89-11e4-b836-806e6f6e6963}\
A:\

\\?\Volume{5807c61a-dd89-11e4-b836-806e6f6e6963}\
D:\

After Install driver, Create Storage:
\\?\Volume{5807c616-dd89-11e4-b836-806e6f6e6963}\
*** NO MOUNT POINTS ***

\\?\Volume{5807c617-dd89-11e4-b836-806e6f6e6963}\
C:\

\\?\Volume{7a90b76f-f52c-11e4-af4b-005056ba501f}\
*** NO MOUNT POINTS ***

\\?\Volume{5807c61b-dd89-11e4-b836-806e6f6e6963}\
A:\

\\?\Volume{5807c61a-dd89-11e4-b836-806e6f6e6963}\
D:\

After Remove Storage(or simply close Mounter.exe):
\\?\Volume{5807c616-dd89-11e4-b836-806e6f6e6963}\
*** NO MOUNT POINTS ***

\\?\Volume{5807c617-dd89-11e4-b836-806e6f6e6963}\
C:\

\\?\Volume{7a90b76f-f52c-11e4-af4b-005056ba501f}\
The system cannot find the file specified.
\\?\Volume{5807c61b-dd89-11e4-b836-806e6f6e6963}\
A:\

\\?\Volume{5807c61a-dd89-11e4-b836-806e6f6e6963}\
D:\

Thanks in advance.
#33253
Posted: 05/07/2015 09:07:19
by Eugene Mayevski (EldoS Corp.)

Igor,

I’ve noticed there is no license ticket linked to your user account on EldoS site. Support is provided to customers with the linked license tickets. You will find your license ticket together with all the details about how to use it in the registration e-mail that we’ve sent to you upon the purchase.

If you are evaluating the product and don't have a license yet, please let us know and then you can have support according to Basic support level. Basic support level includes answering basic technical questions that appear during product evaluation period.


Sincerely yours
Eugene Mayevski

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