EldoS | Feel safer!

Software components for data protection, secure storage and transfer

Something About License type

Also by EldoS: CallbackFilter
A component to monitor and control disk activity, track file and directory operations (create, read, write, rename etc.), alter file data, encrypt files, create virtual files.
#26402
Posted: 09/12/2013 03:12:11
by mzgcz (Basic support level)
Joined: 09/03/2013
Posts: 8

Dose Vendor License type suport update?
#26403
Posted: 09/12/2013 03:24:52
by Eugene Mayevski (EldoS Corp.)

All licenses come with the same update policy as described below.

Updates are free until new major release or for a year, whatever comes later. This means that if the new version is released within a year after your initial license purchase, you get free upgrade to this new version and to all of its minor updates. If the new version is not released within a year, you receive all minor updates until new version no matter when it's released.
Bugfixes go to new builds - we don't release bugfixes as patches for older versions.

Support (assistance from our developers) is free for a lifetime of the product. However you should be aware that some problems can be solved by updating your version (for example, if you encountered an issue, a fix or workaround for which was implemented in newer version).

On a side note - please don't repost your FUSE question to the forum again and again. I've moved it to the helpdesk where it waits for processing by the developers.


Sincerely yours
Eugene Mayevski
#26404
Posted: 09/12/2013 03:36:15
by mzgcz (Basic support level)
Joined: 09/03/2013
Posts: 8

Oh, I'm sorry. I'm not clear about your problem operating process.

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As of July 15, 2016 EldoS Corporation will operate as a division of /n software inc. For more information, please read the announcement.

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