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Blue Screen

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#15562
Posted: 01/19/2011 22:25:57
by Naoki Takami (Standard support level)
Joined: 11/09/2009
Posts: 23

The shared folder was made in a virtual drive, and five users were operating various files.
Blue Screen was displayed with PC that was the operation of the virtual drive when using it for several minutes.
After restart PC, and having confirmed it similarly, Blue Screen was displayed again.
At this time, is the cause understood though the problem has occurred in the driver of CBFS because of obtained information?
The analytical result of dump information is appended.

CBFS Version: 3.0.78
WindowsXP SP3


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#15563
Posted: 01/20/2011 00:30:15
by Eugene Mayevski (EldoS Corp.)

Thank you for the report. Unfortunately this information is not enough - it says nothing about CBFS modules themselves. Please refer to documentation, to "if the system crashes" topic, where complete information is provided regarding what information you need to collect. In brief, we need a kernel mini-dump file, produced upon crash.

Also I'd recommend upgrading to CBFS 3.1 - we address various compatibility issues from time to time, and it could happen, that this particular issue was fixed in earlier build.


Sincerely yours
Eugene Mayevski
#15564
Posted: 01/20/2011 02:30:34
by Naoki Takami (Standard support level)
Joined: 11/09/2009
Posts: 23

Thank you for corresponding.
The mini-dump file of the amount is appended twice.

For upgrade to 3.1
As a result, execution is a difficult situation if it cannot be said that there is a possibility that the problem solves.
Please teach if there is information of having dealt with this problem.
(It was not found though I read the release note. )


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#15590
Posted: 01/21/2011 10:38:04
by Eugene Mayevski (EldoS Corp.)

Moved to helpdesk for investigation


Sincerely yours
Eugene Mayevski
#15681
Posted: 02/07/2011 04:55:15
by Naoki Takami (Standard support level)
Joined: 11/09/2009
Posts: 23

It solved it.
Also by EldoS: SecureBlackbox
200+ components and classes for digital security, signing, encryption and secure networking.

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