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SFTP Error 102 - Failed to establish SFTP connection

Posted: 01/31/2011 16:46:37
by Christopher Mooney (Priority Standard support level)
Joined: 08/06/2010
Posts: 1

When connecting to a site using SFTP send adapter, getting the following error message:
The adapter failed to transmit message going to send port "DigitalDocs_SFTP" with URL "bc-sftp://dcd2-s@dcd2.digitaldocs.net:22/./FNFScannedDocs.txt". It will be retransmitted after the retry interval specified for this Send Port. Details:"Failed to establish SFTP connection (error code is 102)".

With debug turned on we do see authentication success.

Side Note:
After speaking with the site's tech support, to establish SFTP connection with CORE FTP LE, we had to enable "Use Putty compatible SFTP". When this option was NOT checked, we received a like error message.

Any suggestions on what needs to be configured on the SFTP Send Adapter?

Posted: 01/31/2011 17:00:11
by Ken Ivanov (Team)

Thank you for contacting us.

First of all, please try setting the Compatibility Mode property to Old and check if it changes something. If it doesn't, please post the entire debug log to the Helpdesk, so that we could have a look into it.



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