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FTPS Control Transfer intermittent error

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#10837
Posted: 08/20/2009 07:44:48
by Kel Koenig II (Standard support level)
Joined: 07/25/2008
Posts: 41

We had this error occur 3 different times last night when transfering via FTPS 18 files totalling 1.7 GB. It looks like most of the errors were more like warning because just one file was suspended and had to be resumed manually this morning. Any thoughts?



Event Type: Error
Event Source: EldoS OpenPGP Adapter
Event Category: None
Event ID: 0
Date: 8/20/2009
Time: 2:58:35 AM
User: N/A
Computer: SMPBIZTKP03
Description:
EldoS FTPS Adapter (transmit)
Message ID: 607c070a-1c44-4fd0-8e50-f76efe84235e
URI: bc-ftps://cuna@ftp1.investigo.net:21/CRM_Data/%25SourceFileName%25

EldoS FTPS Adapter: Error: Control channel transfer error (error code is -1)

Stack:
at SBSimpleFTPS.TElSimpleFTPSClient.ReadFromCtl(Boolean AllowZero)
at SBSimpleFTPS.TElSimpleFTPSClient.GetReply(Boolean Wait)
at SBSimpleFTPS.TElSimpleFTPSClient.Send(Stream Stream, String FileName, Int64 StartPos, Int64 EndPos, Boolean Append, Int32 RestartFrom)
at SBSimpleFTPS.TElSimpleFTPSClient.Send(Stream Stream, String FileName)
at BizCrypto.BizTalk.Adapters.FTPS.FTPSCommon.DoFTPSOperation(IBaseMessage message, AdapterProperties props, Boolean upload, ArrayList fileList)
#10839
Posted: 08/20/2009 08:52:41
by Ken Ivanov (EldoS Corp.)

Thank you for contacting us.

The error says that the server has suddenly closed control channel connection during transfer. Unfortunately, there are too many possible reasons for this, and it is not that easy to guess the real one. Would you be so kind to enable debug logging for some time period (until the issue is reproduced) and provide us the debug log of the failing upload operation?

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