Technical support
Questions related to software installation, activation and usage -- please take a look at our support policy describing available options in detail.
We recommend to follow these steps for fastest problem resolution:
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Please use Site Search first.
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Look in the MsgConnect knowledgebase.
It contains wealth of information about our products, how-to's, tutorials, and whitepapers.
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Browse documentation (Help file) online;
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MsgConnect Forum are useful tool for support questions and product discussions.
All questions are answered by EldoS staff.
Forums are the preferred way to ask "How do I..." questions.
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If the previous steps were not enough, please use our Helpdesk System.
Our technical specialists will solve you problem in the shortest time.
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For advanced help, such as creation of custom modules or adding new custom functions to our products, you can use the services we offer.
About phone support
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