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If you need help, you can make use of one of the following options:

  • read online articles and tutorials;
  • check documentation;
  • use MsgConnect newsgroup (eldos.public.msgconnect at news.eldos.org news server);
  • access the newsgroup via Web interface;
  • send a question to MsgConnect support using our feedback form;
  • subscribe for Premium Support (one year of priority support).

When reporting a problem you are having, be sure to include a detailed description. Also please specify the following information:

  • Version number of MsgConnect (eg. MsgConnect 1.2 beta 1);
  • Code package(s) that you use;
  • Development tool name, version and language (eg. Visual Studio.NET, VB.NET);
  • Operating System and Version Number (eg. Windows XP Pro SP 1).
 
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